Privacy policy

PRIVACY NOTICE

This website is brought to you by KCO Inline Ice-Skating Ltd. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ('the Policy') carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, KCO Inline Ice-Skating Ltd. is the 'data controller' (ie the company who is responsible for, and controls the processing of, your personal data). Shopify is responsible for the storage of your data.

It is our policy to respect the privacy of private communication. We will collect personal data only as provided during the ordering process, which you agree to supply to us as accurate. Please note, all payments are secure, going via SHOPIFY so we do not see your card details.

The company will not disclose or sell buyers' information to third parties.

Personal data we may collect about you

We will obtain personal data about you such as your name, delivery address, telephone number, and email address when you register to use this website or purchase goods.

How we may use your personal data

We will use your personal data for billing and order fulfillment only. This site will NOT store your credit/debit card details.

Disclosure of your personal data

We may disclose your personal data to:

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Our agents (Suppliers who will deliver your Goods only your name and delivery address will be disclosed) and service providers (e.g. providers of web hosting or maintenance services)

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:

Access to your account is controlled by password and username which are unique to you.

We store your personal data on secure servers.

Payment details are not stored.

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

Use of cookies

We may obtain information about your online movements and use of the internet. We do this by placing a 'cookie', which is a small file, on your computer's hard disk. Cookies are only used for the shopping cart. By using cookies it allows the site to keep items in the cart for longer.

The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.

Contact Details

Karen O'Neill
officeskates@gmail.com

18 Kensington House
Richmond Drive
Repton Park
Woodford Green
Essex
1G8 8RJ

What Skaters Are Saying

Real feedback from Off-Ice Skates customers around the world.

It is sooo amazing! And it is completely different to "normal roller skates" because with my old "normal roller skates" I couldn't do jumps, spins, ... at all and with Off Ice Skates it is no problem at all!

I received the skates (and wrist guards) today and they fit perfectly! I took them out for a spin this afternoon - after a bit of a shaky start I got the hang of them and have to say I absolutely love them! I cannot believe how much they feel like being on the ice, they really made my day. Thank you so much for making such a wonderful product!

The new UK Premium ice skates are fantastic! After hesitating for months we finally got these for our daughter and she loves them. Much easier to skate in that traditional in line skates and would definitely recommend to anybody else who is missing their ice time. The blue colour is different and looks really good with her white boots. Also have to mention the excellent service from Karen.

I just received my premium blades after upgrading from the classic blade and wanted to say thank you so much!! I absolutely love them, they look so good in blue. I can't wait to show them off!

My daughter received her skates today, she absolutely loves them! Thank you guys so much for your amazing customer service, you have saved our family over lockdown.

Received my skates this week and I'm absolutely in love! They're true to size as they fit perfect. I am able to do all the moves that I’d usually do on the ice, just as easy and smoothly in my new Off-Ice skates.

Having no ice over lockdown, my daughter adapted to these very well. My only regret is not getting them sooner as she had asked for them several times for a couple of years prior to pandemic. We purchased the frames and added to old ice boots of hers. Overall very happy customer!

Christmas came early for me as I couldn’t help but buy a pair of Off-Ice skates. They are worth every penny and I’m absolutely in love! So easy to use and perfect for me as beginner on skates as they glide across any flat surface so easily.

Thank you sooooo much. These blades are amazing, I’m sooo happy with them. Not like any other roller skates I’ve tried. Great shipment time too especially coming internationally to me in AUS :)

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